Mobile Applications
A comprehensive mobile application suite designed to streamline diagnostic lab operations and enhance user experience across all touchpoints. Patients gain secure access to services, results, and communication tools, while couriers and technicians are empowered with real-time coordination and workflow optimization. The platform ensures efficiency, accuracy, and convenience through role-specific functionality and robust security measures.
Patient Mobile App
• Enable multi-factor authentication for enhanced security. • Allow patients to manage their profiles, including personal information, preferences, and Family members. • Alert patients when their test results are available. • Allow patients to book, reschedule, or cancel appointments easily. • Send automated reminders for upcoming appointments and follow-ups. • Secure online payment options for tests and services. • Access to past invoices and receipts. • Secure messaging between patients and Lab Doctors for inquiries and follow-ups. • Allow patients to provide feedback on their experiences. • Offer articles and videos related to lab tests and health topics. • Allow patients to store, manage, and share their health records securely. • Notify patients of upcoming promotions, new tests, and discounts.
Courier (Drivers) Mobile App
• secure login mechanisms for couriers. • Allow couriers to manage their profiles and preferences. • Receive real-time notifications for new pick-up orders and delivery requests. • Provide GPS navigation and route optimization to enhance delivery efficiency. • Update the status of pick-ups and deliveries in real-time. • Capture digital signatures or confirmation upon successful delivery. • Enable secure messaging between couriers and lab staff for coordination. • Allow couriers to view performance metrics, such as delivery times and completed orders
Home Visit Technician Mobile App
• secure authentication for technicians. • Allow technicians to manage their profiles and certifications. • Provide a calendar view of upcoming home visits and appointments. • Allow technicians to confirm appointments and notify patients. • Enable technicians to view relevant patient information before home visits. • Provide clear instructions for specific tests to prepare patients. • Include digital forms for documenting sample collection details. • Use barcode scanning to ensure proper labeling and tracking of samples. • Allow technicians to update the status of their visits in real time. • Facilitate communication with lab staff for queries or support. • Allow technicians to gather feedback from patients after home visits to improve service quality.