• Rewards System: Earn points based on the fees paid for visits. • Points Expiry: Define an expiry date for points to encourage timely redemption. • Bonus Points: Option to double points on promotional days or special occasions, such as National Day. • Flexible Redemption: Points can be redeemed not only by the patient but also for family members. • SMS Notifications: Patients receive SMS alerts for new points, points redeemed, and reminders for points nearing expiry. • Mobile App Access: Patients can easily view their points and rewards through a dedicated mobile app.