• Allow patients to choose their preferred method of sharing Invoices, receipts, and results (SMS, email, WhatsApp). • Reduces the time spent manually sending results, allowing staff to focus on other critical tasks. • Send personalized welcome messages, and evaluation questionnaires to gather patient feedback on their experience to new patients or clients upon registration. • Notify users as soon as their test results are available, providing them with direct access to their information. • Send promotional messages for new tests, packages, or seasonal offers based on user history or preferences.